Fireplace Maintenance
Your Trusted Gas Fireplace Maintenance Experts in Windsor
Keep your fireplace operating safely and efficiently with our professional fireplace maintenance services. Our technicians are highly trained and dedicated to providing exceptional care for your gas fireplace.
What Does Our Gas Fireplace Maintenance Service Include?
Our gas fireplace maintenance service provides a comprehensive inspection of your entire system. Specifically, we:
- Clean both sides of the glass using a specialized gas glass cleaner.
- Vacuum the logs and thoroughly clean the interior firebox.
- Check the operation of the fan.
- Inspect low voltage connections.
- Clean the burners and remove any spider webs.
- Verify proper log positioning, as incorrect placement can lead to carbon buildup.
- Clean the sensors, pilot assembly, thermocouple, and safety controls.
- Inspect the door gasket for any issues.
- Examine the heat exchanger for cracks.
- Conduct a carbon monoxide test and check the venting system.
Why Choose Rose City Fireplaces for Gas Fireplace Maintenance in Windsor?
Expert Technicians
Benefit from our technicians’ knowledge and experience.
Transparent Pricing
Know exactly what to expect with our upfront pricing.
Quality Assurance
Trust in our commitment to delivering top-notch service.
Gas Fireplace Maintenance Frequently Asked Questions
Where is the pilot light on my gas fireplace?
To find the pilot light, first locate the control panel. It is typically situated behind the front screen of the fireplace. For specific instructions, it’s best to consult your product manual.
Where is the gas valve on my fireplace?
There are two gas valves: one located in the firebox where the fireplace connects to the gas line, which can be tricky to find. The other is along the gas line that feeds the fireplace, usually within 4 to 6 feet of the fireplace. This valve is generally easier to access.
When do I need to close my gas fireplace flue?
The flue is permanently open.
How do I remove the glass from my fireplace?
Please consult your installation manual or user guide for your fireplace model to understand how the glass is attached and the instructions for removal.
How do I clean my glass?
It’s best to clean your glass after the first 3 hours of burn time, as failing to do so can cause permanent etching.
- Make sure the glass has completely cooled, and consider turning off the gas while servicing your appliance.
- Remove the front face or louvers of your fireplace, then carefully take out the glass assembly following your manual’s instructions, and place it on a soft surface.
- Clean both sides with a household glass cleaner (avoid products containing ammonia) using a soft cloth.
- For heavy deposits, use a recommended hard water glass cleaner.
- Carefully reattach the glass to the front of the fireplace according to your manual, ensuring the glass assembly and front are secure.
- After this initial cleaning, clean your glass as often as needed, especially after adding new ember material. Always avoid using abrasive cleaners or cloths, as scratching can lead to glass shattering.
How often do I have to clean the gas fireplace and vent?
The frequency of your fireplace maintenance will depend on usage and the type of installation. However, it is recommended to have a qualified technician perform a check-up at the beginning of each heating season.
Should I have an inspection performed on my fireplace, stove, or insert?
Yes, we recommend having one of our qualified technicians service your fireplace, stove, or insert annually to ensure proper functioning.
Why is my gas fireplace not igniting?
Common causes for a gas fireplace not igniting include a faulty ignition system, thermocouple issues, pilot light problems, or blocked gas lines or insufficient gas pressure. At Rose City Fireplaces, our team can quickly diagnose the problem and get your fireplace working properly again.
Can a gas fireplace be used during a power outage?
Yes, many gas fireplaces can still function during a power outage, especially those equipped with a standing pilot light or a battery backup system. These features allow the fireplace to operate even when electricity is unavailable.
BOOK A FIREPLACE MAINTENANCE APPOINTMENT
Service Hours
Monday – Friday: 8am – 5pm
24 Hour Emergency Services Available
Service provided by CK Mechanical.
Visit Our Showroom
3846 Peter St. Windsor, ON N9C 1K2
Store Hours:
Wednesday 8 a.m.–5 p.m.
Thursday 8 a.m.–5 p.m.
Friday 8 a.m.–5 p.m.
Saturday Closed
Sunday Closed
Monday 8 a.m.–5 p.m.
Tuesday 8 a.m.–5 p.m.
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